A well-designed website can make a big difference in your business’s success. A great website lets you reach a wider audience 24/7, boosts brand recognition, and allows you to promote your goods and services easily. You want to make sure your website is set up in a way that will promote business growth. Various details, from the content included to the layout, make a difference. Follow these steps to create a business website that will attract and convert customers.
Define your target audience
Before you create your website, think about who it’s for. What consumers is your business trying to reach? There are some basic steps you can take to define your target audience. Start by analyzing your current customer base, for example by carrying out client interviews. Then, conduct market research to identify industry trends and analyze competitors. With this data, you can create personas of your ideal target customer. You can then tailor your content to that persona.
Create compelling and user-friendly web content
Once you have your target persona, it’s time to start creating content. Consider not only what information you want to convey but how you want to convey it. For example, do you want to use a laid-back and casual tone or a more professional, serious tone? There are also stylistic details to consider, like colors, fonts, and layout of the webpages. To promote usability, make sure the site is user-friendly and easy to navigate, with a clear menu bar at the top. You can further boost user-friendliness by ensuring fast loading times.
Learn the basics of search engine optimization
Search engine optimization, SEO, makes it easier for search engine bots to find you on the internet. Good SEO means your webpage will rank higher in search engine results. MOZ provides a starter guide to implementing SEO on web pages. Basic principles include making pages value-packed for users, avoiding auto-generated content, and providing clear page titles. It’s also important to get backlinks to your website, as this shows search engines that your site is respected as an authority voice.
Integrate customer service into your website
When you create your website, you always want to keep the customer’s needs in mind. It may be worth integrating your customer relationship management tool, CRM, with your website. As Granite5 explains, linking your website and CRM streamlines the customer experience and keeps consumers engaged. It also boosts operational efficiency within your company, allowing for greater productivity and less administrative burden, as customer issues can be funneled directly via one online platform.
Have a recovery plan for cybersecurity
Once you have your website up and running, you want to protect it. Unfortunately, cyber crime is a realistic threat, so you need to take web security seriously. Learn how to prevent cyber attacks, like enabling two-factor authentication on your web design backend. You should also have a recovery plan in case of a hack. A comprehensive plan should identify priority applications for recovery and designate the people responsible for overseeing recovery efforts.
Hire a professional for assistance
Creating a webpage from scratch can be a big job. Since this probably isn’t your area of expertise, you might want to hire a professional. Experts, like our team here at B Creative KC can handle all your digital marketing needs in one place, from website design to SEO and digital content creation. Being able to consolidate all these tasks with a single professional provider can bring you peace of mind. Plus, this frees up your time and energy to focus on other core business tasks.
Creating a great business website takes time. However, it will be well worth the effort. Your website is a valuable interface for connecting with customers. Give it the attention it deserves.
For more tips like these, check out the blog.